Rostelecom explained the failure in the operation of its services by an accident on the communication line

What happened?

Rostelecom's services are unavailable due to an accident on the communication line. This was reported by the press service of the company.

The accident occurred on November 22 at 11:00 Moscow time. As a result, there were problems with the Internet, television and telephony.

The operator is currently working to eliminate the accident. The timing of the restoration of services is not specified.

What areas are affected?

The accident affected the following areas:

• Moscow
• Moscow region
• St. Petersburg
• Leningrad region
• Novgorod region
• Tver region
• Yaroslavl region
• Kostroma region
• Ivanovo region
• Vladimir region
• Ryazan region
• Tula region
• Kaluga region
• Bryansk region
• Smolensk region

What to do?

If you are experiencing problems with Rostelecom's services, you can:

• Restart your router.
• Check the connection of the wires.
• Contact technical support at 8-800-100-08-00.

We apologize for the inconvenience.