"Rostelecom" explained the failure of its services by the accident on the communication line

The accident on the communication line led to a large-scale failure of the operator's services

On February 23, Rostelecom subscribers experienced difficulties in accessing the Internet, television and telephony services. The operator explained the problems by an accident that occurred on the communication line.

The failure affected subscribers in several regions of Russia, including Moscow, St. Petersburg, Krasnodar and Rostov-on-Don. Users complained about the lack of access to the Internet, the inability to make calls and the failure of television channels.

The operator has taken measures to eliminate the accident

Rostelecom said that the accident occurred on a section of the communication line between Moscow and St. Petersburg. The company's specialists were sent to the place of the accident to eliminate the malfunction.

The operator noted that the work on eliminating the accident may take some time. Subscribers were asked to wait for the restoration of services.

Subscribers faced problems with remote work and study

The failure of Rostelecom services caused problems for subscribers who work or study remotely. Many users could not access the Internet, which made it difficult to perform their duties.

Students who study remotely also faced difficulties accessing educational resources. Due to the lack of Internet, they could not attend online lessons and submit assignments.

The operator apologized for the inconvenience

Rostelecom apologized to subscribers for the inconvenience caused by the failure of its services. The company promised to do everything possible to quickly eliminate the accident and restore the operation of services.

The operator also noted that subscribers who have suffered losses due to the failure of services will be compensated for damages in accordance with the established procedure.